We apologize, ahead of time, should you receive your order and are not 100% delighted. We have experienced that disappointment and work very hard to ensure it will not happen to you.
Please let us know, right away, if you are displeased with your order in anyway. We can remedy many situations, more quickly, if you contact us within two business days after you receive your order. Please do not throw away any packaging or product before contacting us.
Please take advantage of our generous Samples Program. We cannot give credit for opened tea packages, by law, we cannot resell them. Thank you for understanding.
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